Terms

‘15368367 Canada Inc ‘ refers to the company 15368367 Canada Inc which owns and operates the websites accessed via the domain name ‘http://tkstarshop.com including all subdomains and all domains which redirect to the above website. Any reference to ‘Scarfauras’ refers to the company, the websites and all content on the websites.

Product Availability

It is important to note that information about our products does not amount to an offer by us to sell the products on that basis. Rather, it is an invitation to you to make us an offer to purchase that product on that basis, therefore references to orders placed by customers are deemed to be references to offers by such customers to purchase the relevant product from us. Although we will endeavour to supply you with the item requested, sometimes we may be unable to fulfil an order. In this instance, you will be informed at the earliest opportunity. Product images displayed on the website may occasionally differ from the respective product names, descriptions, or the actual product received due to changes in packaging and/or availability.

Special Offers

Scarfauras reserves the right to withdraw or modify special offers at any time. All products are sold on a first come first served basis and no further discounts may be applied. When free shipping is offered, we reserve the right to send via the most economical service.

Newsletter Welcome Discount

Scarfauras welcome newsletter discount entitles you to 10% off and can be applied to items available in the online retail shop, excluding gift cards, sale products & select collaborations. One use per customer. Discount valid for 14 days from time of first email sent. Not in conjunction with any other offer or supported charity product. Scarfauras reserves the right to vary this offer or end this offer without notice.

Refunds

If after we have accepted your order, or after you have received your order, and you wish to withdraw from the contract, you may do so by communicating that wish to us within 60 days of receiving the goods (providing the product is not ‘custom made’ or ‘customised’). If you have already received the goods and they are unwanted, you must return the goods to us at your own cost and risk. Provided the goods are returned in the same condition as we supplied them to you, you may return them for a full refund.

Returns Responsibility

Returned items are the customer’s responsibility until they reach our warehouse, so please make sure they’re packed safe and secure for their journey back to us. Please remember to keep proof of postage in case you need to contact the courier about your return.

Faulty Goods

If goods do not reach you in good condition, are significantly different to as advertised or are faulty, please contact us to arrange replacement. Shipping costs for the affected portion of delivery back to Scarfauras is at our expense. We will aim to acknowledge your complaint within 5 days and we will keep you informed about progress.  Scarfauras will only credit you for the items that have been damaged or are faulty upon safe return of the goods to us. We must be notified of damaged or faulty goods within 7 days of receipt.  Scarfauras will accept returns and give full refunds only in circumstances where the products have not been tampered with, worn or ‘used’ in any fashion. Your payment will be refunded within 14 days of the agreement to refund.

Delivery

Delivery will be made within the time frame specified according to your selected delivery method. Delivery to more remote areas of the UK or abroad, may take slightly longer.  Scarfauras will endeavour to deliver to you within the specified time, however, there may be instances when we cannot deliver within this time. If we realise that we cannot deliver to you within that time, we shall alert you as soon as possible to try to arrange another suitable time frame for delivery.  Scarfauras cannot be held responsible if any item you have ordered is impounded by or has extra duty charged on it by your local customs and excise department, therefore we recommend that you check with the Customs and Excise Department before ordering from us. Please note that delivery times do not include order processing or item customisation times.

Scarfauras cannot be held responsible for failing to meet estimated delivery deadlines through situations that arise outwith our control (for example if an item is lost in the post). In situations where this occurs, Scarfauraswill take appropriate action based on the level of insurance purchased. Deliveries sent without tracking or insurance will be subject to the postal service’s standard compensation procedures which may involve significant delays in receiving compensation, and or compensation below the total order value.

VAT & Customs Charges

All prices shown include all applicable VAT, sales tax and import duty. If you place an order from outside the EU we will cover any international customs charges or import tax so the price you see on our website is the price you pay.

Currencies

All prices are shown in $ USD. Any currency conversion shown is an estimate only, and the actual charge will be made in $ USD. Due to this, the value shown in a given currency other than $ USD may differ from the amount charged. The amount charged will depend on the chosen payment method’s rate of conversion and may include additional charges.

Website Images

We make every effort to ensure that images displayed on our website are as accurate as possible but cannot guarantee an exact match to the product as displayed on your screen.

Product Specification

All product information and technical specifications contained in  Scarfauras are for guidance only; no responsibility can be taken for errors or omissions.

Data Protection

Scarfauras conforms to the UK Data Protection Act. Any information you provide is treated in strict confidence and is stored in a secure location. Customer details will not be disclosed in any way to any persons outwith Scarfauras, unless required to do so to process the order. For more details, please view our Privacy Policy.

Termination

Scarfauras reserves the right to abort access of our internet services if your behaviour is found to be discordant with these terms and conditions at any time.

Intellectual Property

No permission is given by Scarfauras in respect of the reproduction or use for injurious or commercial purposes of any brand names, product names, designs and any other material shown on the  Scarfauras Website in which intellectual property rights subsist. ALL RIGHTS RESERVED.